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FAQS

Our hours of operation for shipping are from 10AM to 3PM PST, including weekends and major USA holidays.
Orders will ship on the same day you placed the order.
If your order includes product(s) from our restock or new release section, please refer to your order confirmation email for specific shipping details.
Transit times will vary based upon a few different conditions, including but not limited to:
- Total distance between us and you.
Whether your parcel is a West Coast/Central/East Coast.
- What delivery method you select.

ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee. 

PACIFIC WEST: WA CA OR
USPS Ground: 2-4 Business Days
USPS Priority Mail: 1-2 Business Days

MOUNTAIN WEST: MT ID NV WY UT AZ CO NM
USPS Ground: 2-4 Business Days
USPS Priority Mail: 1-3 Business Days *excluding Hawaii and Alaska

WEST NORTH CENTRAL: ND SD NE KS MN IA MO
USPS Ground: 4-5 Business Days
USPS Priority Mail: 1-3 Business Days

EAST NORTH CENTRAL: WI IL MI IN OH
USPS Ground: 4-5 Business Days
USPS Priority Mail: 1-3 Business Days

WEST SOUTH CENTRAL: TX OK AR LA
USPS Ground: 4-6 Business Days
USPS Priority Mail: 3-5 Business Days

EAST SOUTH CENTRAL: KY TN MS AL
USPS Ground:4-6 Business Days
USPS Priority Mail: 3-5 Business Days

MIDDLE ATLANTIC: PA NY NJ
USPS Ground: 5-7 Business Days
USPS Priority Mail:3-5 Business Days

SOUTH ATLANTIC: WV MD DE DC VA NC SC GA FL
USPS Ground: 5-7 Business Days
USPS Priority Mail: 3-5 Business Days

NEW ENGLAND: VT NH ME MA CT RI
USPS Ground: 6-8 Business Days
USPS Priority Mail: 3-5 Business Days

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