Returns Policy : We accept returns received within 14 days of original purchase Items must be returned unused, undamaged and unopened in their original product packaging. The original shipping charge, if any, is not refundable. Please email us at Service@epalacebeauty.com with your order number and the product(s) you’d like to return for shipping instructions. --------------------- Shipping Policy : We can ship to virtually any address in the world. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.